OxyContin® and OxyNEO® Class Action Settlement

Frequently Asked Questions

  1. Why did I receive a notice of settlement approval?
  2. What is this lawsuit about?
  3. What is the Settlement, and has it been approved?
  4. How do I know if I am included in the Class?
  5. How will the Settlement proceeds be distributed?
  6. How do I make a claim?
  7. Where can I get a claim form?
  8. What is the deadline to submit a claim?
  9. What documents do I need to include with my claim?
  10. What is an affidavit?
  11. How do I know if my claim was filed?
  12. What happens after I file a claim?
  13. How much money will I receive, and when?
  14. I do not want to participate in the settlement.
  15. Do I need a lawyer to make a claim?
  16. Who are the lawyers representing Class members and how are they paid?
  17. How do I file as a legal representative on behalf of an OxyContin®/OxyNEO® User Claimant?
  18. Can I appeal the Claims Administrator’s decision?
  19. I want more information, including more details about the Settlement.
  1. Why did I receive a notice of settlement approval?

    The Courts authorized a notice to potential Class Members to inform them that the Canada-wide Settlement against the Purdue defendants has been reached and claims are now being accepted. 

    You received the notice because you MAY be an eligible Class Member. Receipt of the notice does not mean that you necessarily qualify for compensation under the terms of the settlement.

    Class Members who did not opt-out of the settlement must now make claims if they want to be considered for compensation from the Settlement. The notice you received is an abbreviated version of the Settlement Agreement and administration process; however, precise terms and conditions of the Settlement can be found by reading the Settlement Agreement and Approval Orders available on the Documents Page.

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  2. What is this lawsuit about?

    Class actions resolve legal issues common to everyone in the class; the court’s judgment binds all Class Members even if they do not participate. The common issue in this case is whether the Defendants breached their obligations to Class Members. The Representative Plaintiffs filed class actions alleging that Purdue entities, the manufacturers of OxyContin® and OxyNEO®, misled the public about the potentially addictive nature of their products. Purdue denied all the allegations in the lawsuit and that they did anything wrong and defended the action.

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  3. What is the Settlement, and has it been approved?

    The Settlement Agreement is a compromise between the positions of the parties and is not a finding of fault on the part of the defendants.  The Representative Plaintiffs and the lawyers representing them believe that the Settlement is in the best interests of all Class Members, and the Courts have agreed.

    The Settlement Agreement was approved Canada-wide on November 8, 2022, and the approval became final on February 6, 2023.The Settlement Agreement can be viewed on the Documents Page.

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  4. How do I know if I am included in the Class?

    The Class Members are defined as:

     

    OxyContin® and/or OxyNEO® User:

    All persons in Canada, including their estates, who at any time between January 1, 1996, and February 28, 2017, inclusive, were prescribed in Canada and ingested OxyContin® tablets and/or OxyNEO® tablets, manufactured, marketed and/or sold or otherwise placed into the stream of commerce in Canada by one or more of the Defendants (the “Class” or “Class Members”).

    A Class Member may file a claim to be considered for compensation from the Settlement if they first consumed OxyContin® and/or OxyNEO® pursuant to a prescription written by a health care provider and subsequently became addicted, and suffered one or more other alleged OxyContin® or OxyNEO® related injurie(s). A Family Member of a Class Member may also file a claim to be considered for compensation from the Settlement.

    Class Members who consumed OxyContin® and/or OxyNEO® before first being issued a Valid Prescription are not entitled to receive compensation from the Settlement Payment.

    Click here to download the OxyContin® and/or OxyNEO® User Claim Form. Claim Forms must be sent to the Claims Administrator by June 27, 2024.

     

    Family Member Class:

    All persons in Canada who by virtue of personal relationships to OxyContin® and/or OxyNEO® Users, have claims for damages, including those defined in the Compensation Protocol attached to the Settlement Agreement as Exhibit B. For greater certainty, the Family Class includes the spouses, common law spouses, children, grandchildren, parents, brothers, and sisters of Approved Claimants at the time of the Injury or Injuries. 

    A Family Class Member, or their guardian, may complete the Family Member Claim Form to apply for compensation under the Settlement Agreement.

    Click here to download the Family Member Claim Form. Claim Forms must be sent to the Claims Administrator by June 27, 2024.

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  5. How will the Settlement proceeds be distributed?

    The Settlement Agreement provides for the payment of $20,000,000 (Canadian dollars) which will be used to pay Class Member compensation, the administration of the settlement, health care expenses incurred by the Provincial Health Insurers, and Class Counsel’s legal fees, disbursements, and applicable taxes. The amount that will be paid to eligible Class Members will be unknown until after the end of the Claims Period, and after all administration has been completed.

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  6. How do I make a claim?

    You can print or download the editable PDF OxyContin®/OxyNEO® User Claim Form here or the Family Class Member Claim Form here and either mail, email, or fax your claim form and supporting documentation to the Claims Administrator. Eligible Class Members must submit all required forms and documentation to the Claims Administrator on or before the expiration of the Claims Period on June 27, 2024

    You can submit your claim package either by:

    • Emailing the completed claim form along with all of the required supporting documentation to: [email protected]

    OR

    • Mailing the completed claim form along with all the required supporting documentation to:

    Claims Administrator

    P.O. Box 3355

    London, ON N6A 4K3

    OR

    • Faxing the completed claim form along with all the required supporting documentation to 312-499-7050

     

    The eligibility criteria are set out in detail in the Claim Forms and in FAQ 9 below.

    The Claims Administrator is available to assist class members with filing out the required claim forms. Email [email protected] or call 1-888-663-7185 for assistance.

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  7. Where can I get a claim form?

    You can print or download the editable PDF OxyContin®/OxyNEO® User Claim Form here or the Family Member Claim Form here.  We can also send you a claim form by email or mail on request. Please contact the Claims Administrator.

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  8. What is the deadline to submit a claim?

    The completed claim form and supporting documentation must be received by the Administrator on or before June 27, 2024Claims will not be accepted after this date, and you will not be considered for compensation.

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  9. What documents do I need to include with my claim?

    Both Claim Forms set out the documents you will need to submit in support of your claim, so read these documents carefully. In summary, you will need:

       

      OxyContin®/OxyNEO® User (Claim Form)

      Mandatory Evidence: For any and all claims for Injury compensation and for the purposes of proving the length of their Period of Addiction, a User Class Member must submit:

      1. Proof of Valid Prescription.Proof that a Class Member first consumed OxyContin® and/or OxyNEO® pursuant to a prescription written for the Class Member must be established by:

      (A) At least one reliable documentary record that demonstrates a prescription was written for the Class Member for OxyContin® and/or OxyNEO®. This may be a medical record, pharmacy record, social assistance payor record, public or private health insurer record, or other reliable documentary record that demonstrate a prescription was written for the Class Member for OxyContin® and/or OxyNEO®.

      (B) Provided that the mandatory proof requirement in 1A above is met, in the event that all relevant prescription records are requested but are unavailable, a Class Member may submit an affidavit sworn or affirmed by the Class Member describing the details of their prescription of Oxycontin® and/or OxyNEO® and subsequent use. The affidavit must contain, as exhibits, true copies of the record requests that were made and the responses received by the Class Member. Template Affidavit is available for support here.

      2. Proof of Addiction. This must be established by:

      (A) Medical records that diagnose or indicate a suspected addiction to or psychological dependence on OxyContin® and/or OxyNEO®.

        -OR-

        (B) Medical records that document two or more characteristics of Opioid Use Disorder as defined in the DSM-V (as set out in detail on page 19 of (this Claim Form)

        (C) A Class Member may submit an affidavit sworn or affirmed by the Class Member explaining the circumstances of their addiction to or psychological dependence on OxyContin® and/or OxyNEO®, including a description of any details that may not be available in records described under 2A or 2B. Template Affidavit is available for support here.

        3. Medical and pharmacy records for 3 years prior to the first prescription until the end of the Period of Addiction:

        (A) A Class Member must submit copies of their medical and pharmacy records for the three years before they were first prescribed OxyContin® and/or OxyNEO® through to the end of their Period of Addiction (the “Material Time”). If some or all of the records are unavailable, a Class Member must submit an affidavit sworn or affirmed by the Class Member that describes their use of OxyContin® and/or OxyNEO® for the timeframe that is not supported by records and that contains, as exhibits, true copies of the record requests that were made and the responses received by the Class Member. Template Affidavit is available for support here.

        (B) A Class Member must disclose, by way of an affidavit sworn or affirmed by the Class Member, any and all addictions and/or substance abuse problems, other than their Addiction (as that term is defined in the Compensation Protocol) that they suffered during the Material Time. If the Class Member suffered no such addiction and/or substance abuse problems during the Material Time, they must submit a sworn or affirmed affidavit to this effect. Template Affidavit is available for support here. Relevant addiction and/or substance abuse problems here means any addiction/substance abuse problem from the following substances: alcohol, caffeine, cannabis, hallucinogens, inhalants, sedatives, hypnotics, or anxiolytics, stimulants (including amphetamine-type substances, cocaine, and other stimulants), and/or tobacco, which resulted in any of the following problems:

        1. Taking the substances in larger amounts or for longer than you are meant to
        2. Wanting to cut down or stop using the substance but not managing to
        3. Spending a lot of time getting, using, or recovering from the use of the substance
        4. Cravings and urges to use the substance
        5. Not managing to do what you should at work, home, or school because of substance use
        6. Continuing to use, even when it causes problems in relationships
        7. Giving up important social, occupational, or recreational activities because of substance use
        8. Using substances again and again, even when it puts you in danger
        9. Continuing to use, even when you know you have a physical or psychological problem that could have been caused or made worse by the substance
        10. Needing more of the substance to get the effect you want (tolerance)
        11. Development of withdrawal symptoms, which can be relieved by taking more of the substance

           

          Additional Evidence: if seeking additional compensation for Injuries suffered other than the Addiction itself. Please note that an affidavit may be provided for the purpose of providing context and an explanation of supporting documents, but affidavit evidence does not replace the need for mandatory supporting documentation noted below:

          4. Level 1 Mandatory Evidence: Fatal overdose caused or contributed to by OxyContin® and/or OxyNEO® consumption, or suicide by other means during the Period of Addiction, must be established by the Class Member’s government-issued Medical Certificate of Death which declares the cause of death of the OxyContin®/OxyNEO® user.

          5. Level 2 Mandatory Evidence: Non-fatal overdose during the Period of Addiction, including a documented suicide attempt caused or contributed to by OxyContin® and/or OxyNEO® consumption must be established by medical records from the Class Member’s treating physician and/or hospital records that detail the overdose(s) and/or attempted suicide(s).

          6. Level 3 Mandatory Evidence: Documented suicide attempt during the Period of Addiction by means other than OxyContin® and/or OxyNEO® consumption must be established by medical records from the Class Member’s treating physician and/or hospital records that detail the attempted suicide(s).

          7. Level 4 Mandatory Evidence: Participation in a treatment program for OxyContin® and/or OxyNEO® Addiction must be established by medical records and/or records from the treatment centre/program to support the Class Member’s participation.

          (A) Eligibility for added points for methadone use or similar treatments must be established by a Class Member’s records from the treatment centre/program indicating that methadone or a similar treatment program was prescribed for a period of 6 months or longer. Similar treatments include but are not limited to: Probuphine, Sublocade, Suboxone, Naloxone, Zubsolv, Subutex, Naltrexone, Vivitrol, Buprenorphine, etc.

          8. Level 5 Mandatory Evidence: Loss of employment for a period of 6 consecutive months or longer during the Period of Addiction must be established by:

          (A) A sworn or affirmed Affidavit specifying that the loss of employment was mainly due to OxyContin® and/or OxyNEO® Addiction (Template Affidavit is available for support here); and,

          (B) Documentation to show that their termination from employment and income at the time of termination. Example documents include, records of employment, pay stubs, tax returns, notices of assessment, and/or contracts.

          9. Level 6 Mandatory Evidence: Loss of professional license during the Period of Addiction must be established by records from the body that governs the Class Member’s profession that indicates the loss of professional license.

          10. Level 7 Mandatory Evidence: Loss of custody of child(ren) during the Period of Addiction must be established by:

          (A) A Custody Order and/or other court Order and/or other records in the court file that provide for custody of the Class Member’s children; and/or,

          (B) An Affidavit sworn or affirmed by a close friend or family member (affiant) of the Class Member that provides specific detail as to the circumstances surrounding the loss of custody and an explanation for why the affiant has knowledge of those details. Template Affidavit is available for support here.

          11. Level 8 Mandatory Evidence: Criminal conviction related to OxyContin® and/or OxyNEO® during the Period of Addiction must be established by records that clearly indicate that the conviction was related to the Class Member’s Addiction:

          (A) A Certificate of Conviction signed by the clerk of the court in which the conviction was made, as well as the corresponding pre-sentencing report.

          (B) If the Certificate does not clearly show that the conviction was related to the Addiction, the Class Member must also submit a statement from their lawyer and/or parole officer and/or social worker that clearly indicates that the conviction was related to the Class Member’s Addiction.

          12. Level 9 Mandatory Evidence: Separation and/or divorce from spouse or common law spouse during the Period of Addiction must be established by:

          (A) A Separation Agreement and/or Divorce Certificate and/or other records in the court file; and/or,

          (B) An Affidavit sworn or affirmed by a close friend or family member (affiant) of the Class Member that provides specific detail as to the circumstances surrounding the separation and/or divorce and an explanation for why the affiant has knowledge of those details. Template Affidavit is available for support here.

          13. Level 10 Mandatory Evidence: Criminal charge related to OxyContin® and/or OxyNEO® during the Period of Addiction that did not result in conviction must be established by records that clearly indicate that the charge was related to the Class Member’s Addiction:

          (A) Law enforcement and/or police records that document the charge.

          (B) If these records do not clearly show that the charge was related to the Addiction, the Class Member must also submit a statement from their lawyer and/or healthcare provider and/or social worker that clearly indicates that the charge was related to the Class Member’s Addiction.

          14. Level 11 Mandatory Evidence: Bankruptcy during the Period of Addiction must be established by the Class Member’s bankruptcy documentation.

          15. Level 12 Mandatory Evidence: Eviction from or otherwise loss of possession of principal residence during the Period of Addiction must be established by:

          (A) The real estate documentation and/or eviction notice(s) that demonstrate the loss.

          (B) If such documentation and/or notice is not available, a Class Member must submit a sworn or affirmed Affidavit that describes the circumstances surrounding the eviction or loss of residence plus a supporting Affidavit sworn or affirmed by a person familiar with those circumstances. Template Affidavit is available for support here.

          16. Level 13 Mandatory Evidence: Homeless for greater than one week (7 days) during the Period of Addiction must be established by homeless shelter records and/or a statement by:

          (A) A social worker or healthcare provider that describes the Class Member’s experience with and conditions of homelessness and the length of time that the Class Member was homeless.

          (B) If such documentation cannot be obtained, then a Class Member must submit a sworn or affirmed Affidavit that describes the circumstances surrounding their homelessness plus a supporting Affidavit sworn or affirmed by a person familiar with those circumstances. Template Affidavit is available for support here.

          17. Level 14 Mandatory Evidence: Interruption in post-secondary education during the Period of Addiction must be established by the Class Member’s transcript(s) that show the interruption(s). The Class Member must have been enrolled for the semester and completed 60% or less of the registered courses.

          18. Level 16 Mandatory Evidence: Discretionary points: The Claims Administrator may in its discretion award points for substantiated circumstances evidencing hardship that are not otherwise provided for in Levels 1-14. If you wish to provide details regarding substantiated circumstances evidencing hardship that are not otherwise provided for in the claim form, please provide a separate letter detailing those items and enclose the supporting evidence.

             

            Family Class Member (Claim Form)

            Family Class includes the spouses, common law spouses, children, grandchildren, parents, brothers, and sisters of Approved Claimants during the “Material Time” (Period of Addiction). One of the below documents must be submitted to establish proof of relationship to the OxyContin® and/or OxyNEO® user:

            • Birth Certificate
            • Baptismal Certificate
            • Marriage Certificate
            • Separation Contract
            • Custody Judgment
            • Adoption Papers
            • Affidavit
            • Divorce Judgment

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          1. What is an affidavit?

            An affidavit is a sworn statement put in writing confirmed by oath or affirmation, administered by a person who is authorized to do so, for use as evidence in court. When you use an affidavit, you claim that the information within the document is true and correct to the best of your knowledge. You can find template affidavits here to be used for support in drafting your own affidavit. They will prompt you to outline certain proof requirements which may be satisfied by affidavit evidence. Further details on the use of an affidavit can be found in FAQ 9 and in the Claim Forms.

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          2. How do I know if my claim was filed?

            The Claims Administrator will acknowledge receipt of your OxyContin®/OxyNEO® User Claim Form or Family Member Claim Form by mail within 60 days. If you do not receive an acknowledgement postcard within 60 days, please call the Claims Administrator toll free at 1 (888) 663-7185.

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          3. What happens after I file a claim?

            The courts have appointed RicePoint Administration Inc. as the "Claims Administrator". The Claims Administrator will receive and review claims, make determinations in respect of entitlement to settlement benefits, and issue payments to Approved Claimants. Class Counsel and other lawyers who may assist you in preparing your claim do NOT make the decision about whether you receive compensation. That is the role of the Claims Administrator.

            The Claims Administrator might request further information if there are deficiencies in your claim or if other information is required. If you do not provide the requested information, your claim might be rejected in whole or in part.

            Once all claims are received and processed, decision notices will be sent to everyone who filed claims. Decision notices will be sent to the email or mailing address you provided in the claim form. If your address changes prior to receiving a decision notice, it is your responsibility to advise the Claims Administrator right away. The Claims Administrator’s decision is binding subject to a right of appeal (see FAQ 18 “Can I appeal the Claims Administrator’s decision?”)

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          4. How much money will I receive, and when?

            If you are an eligible Class Member who submitted a claim before the deadline along with all the required documentation, you may be eligible to receive compensation. Compensation is calculated in proportion to the cumulative points awarded to your claim under the Compensation Protocol. You will receive a decision notice that tells you whether you have been awarded points and how many. It will not provide a dollar value for the points. This information will not be available until after all claims are considered and any appeals have been processed, because the dollar value for points will be calculated based on how many claims were approved. Until all claims have been adjudicated, it will not be possible to determine the exact value of the compensation that may be paid to eligible claimants. Accurate processing takes time. Depending on the number of claims filed, it could be up to one year after the claims deadline of June 27, 2024 before you receive compensation. Please check this website for regular updates.

            You must send in your form by June 27, 2024. All compensation for claims will be made by cheque to either the Class Member who made the claim, to his/her legal guardian, or the lawyer representing the Class Member.

            The Settlement Agreement, Compensation Protocol, and other documents are available here.

            The claim form requires that you provide supporting documents which can be time consuming to retrieve. It is very important that you start the process of obtaining required supporting documents as soon as possible.

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          5. I do not want to participate in the settlement.

            The Opt Out Deadline has passed (July 12, 2017), and Class Members are no longer eligible to Opt Out of the Settlement. If you do not wish to participate, you are not required to submit a Claim. 

            Class Members who did not Opt Out gave up the right to sue the Defendants about any of the claims resolved by this Settlement. If you have a pending lawsuit against any of the Defendants about these claims, speak to your lawyer immediately.

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          6. Do I need a lawyer to make a claim?

            You do not need to retain a lawyer in order to file a claim under the Settlement, but you may find it helpful to do so. If you do retain a lawyer to submit a claim, you will be responsible to pay any fees and disbursements that lawyer might charge.

            The Claims Administrator and Class Counsel can also answer any general questions you may have about the process. Not all of the Class Counsel firms are able to provide direct assistance to Class Members in filing Claims, but they will be able to direct you to someone who is.

            You may call the Claims Administrator for help by phone via this toll-free number: 1-888-663-7185.  You can also contact Class Counsel at the contact information below:

             

            Rochon Genova LLP

            900-121 Richmond St.W.

            Toronto, ON M5H 2K1

            Jon Sloan

            [email protected]

            1-866-881-2292

             

            Siskinds LLP      

            1-275 Dundas St

            London, ON N6B 3L1

            [email protected]

              1-800-461-6166

               

              Wagners           

              1869 Upper Water St.  

              Halifax, NS B3J 1S9

              [email protected]

                1-800-465-8794

                 

                Merchant Law Group

                #400, 2710 - 17th Avenue S.E.

                Calgary, AB T2A 0P6 

                Evatt Merchant

                [email protected]

                403-219-0182

                 

                Siskinds Desmeules (French)

                320-43, rue de Buade

                Québec, QC

                G1R 4A2

                [email protected]

                1 (877) 735-3842

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              • Who are the lawyers representing Class members and how are they paid?

                Class Counsel worked on a contingency basis, meaning no fees were charged at any stage of the lawsuit until after the Settlement Agreement was approved. Now that the Settlement Agreement has been approved, the Courts have approved Class Counsel fees in the amount of $4.65 million, plus interest accrued of $637,639.65, plus disbursements (out of pocket expenses) of $537,049.41, and applicable taxes, totalling $6,383,067.62. The Courts have determined this amount is fair and reasonable. The amount was subtracted from the amount paid by the Defendants to settle the lawsuit.

                You do not need to retain a lawyer in order to file a claim, but you may find it helpful to do so. If you retain a lawyer to assist you in filing your claim or to appeal the administrator’s determination of your claim, you shall be responsible for paying the legal fees and expenses of such lawyers. Should you retain one of the Class Counsel or Consortium Counsel law firms, they have agreed to cap their fees at fifteen (15) percent of the amount awarded to you should your claim be approved.

                Wagners  

                Siskinds LLP  

                Siskinds Desmeules Avocats 

                Rochon Genova LLP  

                Merchant Law Group LLP  

                Strosberg Sasso Sutts LLP

                Ches Crosbie  

                Guardian Law Group

                Paul J D Mullin QC 

                Crocco Hunter 

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              • How do I file as a legal representative on behalf of an OxyContin®/OxyNEO® User Claimant?

                If you are claiming as a legal representative of the OxyContin®/OxyNEO® User Claimant, in addition to providing the required supporting documents, you will need to provide details about your relationship to the OxyContin®/OxyNEO® User Claimant (e.g., as the executor for the estate of an OxyContin®/OxyNEO® User Claimant) and provide copies of the court orders making such appointment, or other authorization or official document(s) demonstrating that you are the duly authorized legal representative of the OxyContin®/OxyNEO® User Claimant.

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              • Can I appeal the Claims Administrator’s decision?

                Once all Claims have been evaluated and the deficiency period has passed, Claimants will receive a decision notice to advise whether their Claims have been approved or rejected. The right to appeal is extended to both approved and rejected Claimants. Any appeal must be submitted with a $100 fee, within 30 days from the date of the decision notice. Appeals will be determined by an independent referee and will be based solely on the claim package previously provided to the Claims Administrator – no new information can be provided on appeal. Referees will endeavour to render a decision within 90 days of receipt of an appeal. The appeal decision is final and binding and not subject to further appeal. If successful, the $100 fee will be refunded to the Approved Claimant as part of their final compensation. If unsuccessful, the $100 fee will be forfeited by the Claimant and deposited into the Escrow Account for the benefit of the Class.

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              • I want more information, including more details about the Settlement.

                You can read the entire Settlement Agreement and other important documents here. In addition, you should check the website regularly for updates on the case.

                You may contact the Settlement Administrator at [email protected] or 1-888-663-7185.

                You may contact Class Counsel at:

                 

                Rochon Genova LLP

                900-121 Richmond St.W.

                Toronto, ON M5H 2K1

                Jon Sloan

                [email protected]

                1-866-881-2292

                 

                Siskinds LLP      

                1-275 Dundas St

                London, ON N6B 3L1

                [email protected]

                  1-800-461-6166

                   

                  Wagners           

                  1869 Upper Water St.  

                  Halifax, NS B3J 1S9

                  [email protected]

                    1-800-465-8794

                     

                    Merchant Law Group

                    #400, 2710 - 17th Avenue S.E.

                    Calgary, AB T2A 0P6 

                    Evatt Merchant

                    [email protected]

                    Tel: 403-219-0182

                     

                    Siskinds Desmeules (French)

                    320-43, rue de Buade

                    Québec, QC

                    G1R 4A2

                    [email protected]

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